Evaluation of Architectural Spatial Quality in Patients� Rooms in the Context of User Satisfaction in General Hospitals:  A Case study in Gaziantep

Sungur Ergeno�lu, Asl�; Tanr�tan�r, An�l

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Evaluation of Architectural Spatial Quality in Patients� Rooms in the Context of User Satisfaction in General Hospitals: A Case study in Gaziantep [Megaron]

Megaron. 2013; 8(2): 61-75 | DOI: 10.5505/MEGARON.2013.09797

Evaluation of Architectural Spatial Quality in Patients� Rooms in the Context of User Satisfaction in General Hospitals: A Case study in Gaziantep

Asl� Sungur Ergeno�lu¹, An�l Tanr�tan�r²
¹Y�ld�z Technical University, Faculty Of Arcjhitecture, Department Of Architecture, Istanbul, Turkey
²Zirve University, Faculty Of Architecture, Department Of Architecture, Gaziantep, Turkey

Healthcare facilities are being evaluated throughout the world determine to what extent they are meeting the needs of patients. Evidence-based research is gaining importance in Turkey as hospital designers strive to increase patients� satisfaction. In this paper, we will examine the results of a case study conducted to evaluate the spatial quality of patients� rooms in the context of their satisfaction. Two private general healthcare buildings in Gaziantep were examined in the case study. We chose to evaluate private hospitals because we assumed they would have better conditions than state hospitals. We also took into consideration that these healthcare institutions are in the process of accreditation. Surgeries are frequently conducted here and long-term stays are common. In order to evaluate the subject thoroughly, we used a both a questionnaire and a checklist to gather information. Problems with the spatial quality of the rooms will be identified in the discussion chapter. The examples chosen for the study have showed significant development in available services and space. Using the data obtained from the case study, we have chosen three categories of design criteria through which to evaluate these facilities. Findings will be presented under the headings of function, aesthetics and safety in the results chapter.

Keywords: Healthcare buildings, patient room floor; patient room; patient care unit; architectural space quality; patient satisfaction.

Genel Hastanelerde Kullan�c� Memnuniyeti A��s�ndan Hasta Odalar�nda Mimari Mek�n Kalitesinin �rdelenmesi: Gaziantep �linde Bir Alan �al��mas�

Asl� Sungur Ergeno�lu¹, An�l Tanr�tan�r²
¹Y�ld�z Teknik �niversitesi Mimarl�k Fak�ltesi, Mimarl�k B�l�m�, �stanbul, T�rkiye
²Zirve �niversitesi Mimarl�k Fak�ltesi, Mimarl�k B�l�m�, Gaziantep, T�rkiye

Sa�l�k yap�lar�n�n, yeni geli�melerle ba�lant�l� �ekilde, kan�ta dayal� olarak yeniden de�erlendirilip, mevcut ihtiya�lar� kar��layacak �ekilde tasarlanmas�, d�nya �ap�nda yo�un �ekilde ele al�nan bir konu haline gelmi�tir. T�rkiye�de de, tasarlanacak hastanelerin kullan�c�lar�n ihtiya� ve memnuniyetini sa�lamas� a��s�ndan kan�ta dayal� ara�t�rmalar �nem kazanmaktad�r. Makale kapsam�nda, genel sa�l�k yap�lar�nda, kullan�c� memnuniyeti ba�lam�nda hasta odalar�nda mimari mek�n kalitesinin irdelenmesi amac� ile yap�lan alan �al��mas�n�n sonu�lar� sunulmaktad�r. Yap�lan alan �al��mas�nda Gaziantep ilindeki �rnekler incelenmi�tir. Alan �al��mas� kapsam�nda incelenecek kurumlar�n, fiziki �artlar�n�n daha olumlu oldu�u varsay�lan, akreditasyon haz�rl�klar� yapan ve cerrahi b�l�mleri yo�un �al��an, tek ki�ilik oda kullan�m�n yo�un oldu�u, dolay�s�yla hasta odalar�n�n �neminin ve kullan�m s�resinin fazla oldu�u, �zel hastaneler olmalar� �l��tleri g�zetilmi�tir.
Alan �al��mas�nda de�erlendirme y�ntemi olarak; bir anket �al��mas� y�r�t�lm��t�r. Anket �al��mas�n� takiben, haz�rlanan bir kontrol listesi doldurulmu�tur. Se�ilen �rneklerin, akreditasyon alma haz�rl�klar� ve �zel hastaneler olmalar�n�n getirdi�i rekabete dayal� hizmet ve fiziksel mek�na ait �abalar ile belirgin bir geli�me g�stermelerine ra�men; mimari mek�n kalitesi a��s�ndan sorunlar�n�n bulundu�u tespit edilmi�tir.
Alan �al��mas�n�n sonucunda elde edilen veriler g�z�n�ne al�narak, hasta odalar�nda kullan�c� memnuniyeti a��s�ndan mimari mek�n kalitesi ba�lam�nda dikkat edilmesi gereken tasar�m �l��tleri; sonu�lar b�l�m�nde; i�lev, estetik ve g�venlik ba�l�klar� alt�nda toplanarak sunulmu�tur.

Anahtar Kelimeler: Hasta bak�m �nitesi, hasta yatak kat�; hasta odalar�; kullan�c� memnuniyeti; mimari mek�n kalitesi; sa�l�k yap�lar�.

Asl� Sungur Ergeno�lu, An�l Tanr�tan�r. Evaluation of Architectural Spatial Quality in Patients� Rooms in the Context of User Satisfaction in General Hospitals: A Case study in Gaziantep. Megaron. 2013; 8(2): 61-75

Corresponding Author: Asl� Sungur Ergeno�lu, T�rkiye

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